The impact of technology on business cannot be denied. New technology such as email has increased both the ease and speed with which information is communicated. With the use of social networking sites such as Facebook and Twitter, the amount of information that can be shared has increased dramatically. While this may be an excellent way to stay connected, the impact of technology on business Communication is becoming more noticeable.
While new technology has had many positive effects on business, there also is some impact of technology on business relationships. Any business that has successfully had their communication systems helped via technology faces the risk that they will need to change back to an earlier system or method in order to remain competitive in the market. This means that while technology helps make life easier for employees, it also makes it much harder for those same businesses to work well together. Businesses must continually come to terms with the balance between efficiency and effectiveness. For any company to truly be successful, the entire organization must be unified.
Another impact of technology on business Communication is the impact that it has on the organizational structure. For small businesses, the organizational structure can become overwhelmed when there are too many people using the same processes or when information becomes too complex for the small number of individuals who are responsible for maintaining it. A small business may spend too much time focusing on meeting the expectations of the customers rather than in producing quality products and services. Likewise, a small business can quickly lose momentum when all of its workers are using the same technological environment to communicate with each other. This can have a profound impact on the productivity level and profitability.
The impact of technology on business can also impact the way that organizations use technology in their day to day operations. This impact is most commonly seen in the areas of e commerce and mobile communication. Most businesses now rely heavily on technology in order to conduct their day to day operations. When a business uses a system such as Amazon’s Kindle to manage their inventory or Google’s Android operating system to manage their mobile devices, this helps businesses cut back on their dependence on traditional systems.
However, because most small businesses do not have the financial resources to maintain a technologically advanced business structure, it is likely that the impact of technology on business will only continue to grow. Technology helps small businesses cut down on overhead costs. For example, the overhead costs for taking photographs and videos for digital cameras are incredibly high. However, small businesses can take advantage of new technology to reduce these costs. Similarly, a company can reduce the impact of technology on business through the use of apps, which allow users to access information from their smartphones or tablets directly without having to download the software to their computers.
A recent study by McKinsey found that there was a negative impact of technology on business due to the fact that many small businesses did not know how to effectively access information stored on their computer systems. This information, according to the research, was difficult to assimilate and used by the businesses to make decisions instead of relying on internal documents. The study also found that there was a negative impact of technology on business because most employees did not know how to use new technologies. According to the research, only thirty percent of employees knew how to use a smartphone app to gain access to company data, and just twenty percent knew how to use a tablet to view company documents.
Similarly, when an employee’s smartphone or tablet experiences a problem, most customers do not know how to solve it, according to a recent survey conducted by IBM. Furthermore, the majority of consumers would not be willing to pay for the additional services that an organization might offer in order to solve technological problems. Organizations should be concerned about the impact of technology on business because there is an increasing need for people who know how to use new technologies. The need for professionals who are able to help businesses utilize new technologies, integrate them, and provide the necessary services to help businesses increase productivity and improve customer service. Organizations should be aware of the different areas that face a potential impact of technological advancements.
Businesses should be prepared to handle the impact of technology on business because as businesses become larger, the organizational roles that they need to fill to successfully accommodate new technologies will grow accordingly. Additionally, organizations should be able to determine what roles each employee within their business organisation holds in relation to the need for technological assistance. Furthermore, business organisations should be prepared to face the impact of technology on business because these issues will become more prevalent as businesses become larger.